At Kijir, we strive to provide the highest quality LinkedIn strategy and job search coaching services. We understand that sometimes a service may not meet your expectations, and we want to ensure your satisfaction.
Understanding our refund process and timeline
At Kijir, we strive to provide the highest quality LinkedIn strategy and job search coaching services. We understand that sometimes a service may not meet your expectations, and we want to ensure your satisfaction.
Refunds may be available under the following circumstances:
All refunds are processed within 7 to 10 working days from the date of cancellation approval or refund request approval. This timeline applies to all payment methods and is necessary to ensure proper processing and verification.
Refunds will be processed using the same payment method used for the original transaction:
The following services are non-refundable:
To request a refund, please follow these steps:
All refund requests are reviewed by our team within 24-48 hours. We may request additional information to process your request.
Once approved, your refund will be processed within the standard 7-10 working day timeframe.
In some cases, partial refunds may be offered based on the circumstances and the extent of service already provided. This will be determined on a case-by-case basis.
If you disagree with a refund decision, you may request a review by our management team. We are committed to fair and transparent resolution of all customer concerns.
For refund requests or questions about this policy, please contact us:
Email: ask@kijir.com
Business Hours: Mon-Fri 9:00 AM - 6:00 PM
Response Time: Within 24 hours
Refund Processing: 7-10 working days